[Aces-support] problems with cluster

[chris hill]

Hi Einat,

  I think it might be stuck until Monday when Greg is around. Don't 
think anyone with root access is around this weekend.

Chris
Einat Lev wrote:
> Hi
> Thanks for reviving the cluster. However, I still face some problems 
> when trying to use it. The two main problems I face are:
> 
> 1) can't get any job to run on AO or GEO, and ITRDA only works with the 
> ONE queue and wouldn't allow access to any other queue.
> Yesterday I thought AO's queue was backed-up because of wangp's many 
> jobs, but now the queue appears to be stuck for everyone, for instance:
> 
> ao% qstat
> 
> Job id              Name             User            Time Use S Queue
> ------------------- ---------------- --------------- -------- - -----
> 126537.ao           jet4             sophie                 0 Q 
> long           126548.ao           node4_medDir     
> einatlev               0 Q long           126549.ao           
> node4_medDir2    einatlev               0 Q long           
> 126550.ao           node4_medDir2    einatlev               0 Q 
> four-twelve    126551.ao           tst_gnu          
> jmc                    0 Q four-twelve    126552.ao           
> tst_ifc          jmc                    0 Q four-twelve    
> 26553.ao           tst_pgi          jmc                    0 Q 
> four-twelve    126554.ao           tst_mth          
> jmc                    0 Q four-twelve    126555.ao           
> tst_tuv          jmc                    0 Q four-twelve    
> 126556.ao           absoft_test      ce107                  0 Q 
> long           126557.ao           g95_test         
> ce107                  0 Q long           126558.ao           
> open64_test      ce107                  0 Q long
> 
> 
> 2) I can't get access to the Matlab license server from ITRDA's compute 
> nodes:
> 
> a48-206-021% module load matlab/2007a
> a48-206-021% matlab License checkout failed.
> License Manager Error -15
> 
> MATLAB is unable to connect to the license server. Check that the 
> license manager has been started, and that the MATLAB client machine can 
> communicate with the license server.
> 
> Troubleshoot this issue by visiting: 
> http://www.mathworks.com/support/lme15a
> 
> Diagnostic Information:
> Feature: MATLAB
> License path: 
> /net/itrda/u/local/pkg/matlab/matlab-2007a/etc/license.dat:/net/itrda/u/local/pkg/matlab/matlab-2007a/etc/*.lic:FLEXnet 
> Licensing error: -15,570. System Error: 115
> 
> Thanks for your help!
> Einat
> 
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